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How Foundever Colombia Cut Marketing Cost Per Hire by 20% and Made Sure Every Candidate Heard Back

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How Foundever Colombia Cut Marketing Cost Per Hire by 20% and Made Sure Every Candidate Heard Back

Foundever Colombia, one of the country’s largest BPO employers, manages thousands of new hires each year

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Turning high-volume growth into smart, data-driven hiring

To keep up with client demand, its digital marketing team ran large-scale Meta advertising campaigns that generated 30 000 – 35 000 leads per month. The results looked impressive on paper, but recruiters were drowning in spreadsheets and manual uploads.

Nearly a third of applicants were never contacted. Each missed lead meant wasted ad spend and lost productivity. At the same time, candidates arriving from Facebook and Instagram expected instant replies—if no one responded right away, they simply moved on.

Foundever needed to modernize its funnel: to connect instantly, lower costs, and improve lead quality without adding headcount.

Automation that connects every applicant in real time

The team chose to integrate Meta Lead Ads directly into Talkpush, creating a continuous digital flow from first click to first contact. Every applicant who submits a form on Meta now triggers an instant automated response, starting a real-time conversation through Messenger.

All leads feed straight into the Talkpush CRM, eliminating the need for manual exports or batch uploads. Recruiters see every new candidate appear automatically, complete with prescreening data, and can focus their time on qualified profiles instead of data wrangling.

Key elements of the new workflow:

  • Instant engagement — Every candidate receives a personalized automated message seconds after applying.
  • Direct integration — Meta forms sync with Talkpush in real time, removing human error.
  • Continuous optimization — Dashboards reveal what's working, allowing immediate campaign adjustments.
  • Automated prescreening — The system prioritizes applicants who meet role criteria first.
  • Empowered teams — Talkpush's intuitive interface lets recruiters refine filters and copy on their own, without technical support.

Smarter ads, lower cost per lead

By analyzing Talkpush performance data, Foundever’s marketing team could reallocate spend toward the best-performing audiences and ad formats. Within just three months of integration:

+14%

more candidates contacted

20%

lower cost per lead

Recruiter hours

saved each week

Higher fit

candidates shortlisted

The automation created a better experience for both sides: candidates felt heard instantly, while recruiters finally had the breathing room to focus on human interactions instead of repetitive admin work.

Data that drives continuous improvement

The Talkpush dashboard became more than a productivity tool—it turned into a decision engine. With centralized visibility, Foundever can now measure recruiter productivity, compare ad performance in real time, and adjust its strategy daily.

As Ana Pineda explains, “Having clear processes inside Talkpush allows us to see where we can improve, almost in real time. The more data we collect, the better decisions we make.”

This new transparency has united marketing and recruitment around the same performance metrics, creating a shared language of efficiency and ROI.

"Talkpush allowed us to optimize our ad spend, improve candidate quality, and guarantee immediate contact with every lead."

Ana Piñeda
Acquisition Lead - Foundever Colombia

From clicks to conversations—instantly

Today, every Meta lead enters a fully automated yet human-feeling process: instant contact, quick prescreening, and a faster path to hire. The integration has turned what was once a high-cost, high-volume challenge into a scalable, data-driven advantage that continues to evolve with every campaign.

"Talkpush has streamlined our recruitment process, reducing the time and effort required for screening and shortlisting candidates. It has significantly impacted our recruitment efforts, optimizing the overall process. The platform enables us recruiters to have an effective connection and engagement with our applicants. Lastly, Talkpush provides customization options, allowing us to tailor the platform based on our specific recruitment needs."

Sherry Ann Bartolome
TA Leader - McDonalds Philippines

94%

Candidate experience satisfaction score

reflecting a high level of engagement and positive feedback from applicants.

2X

Doubling of the pre-screening completion rate

streamlining the early stages of the hiring process.

35%

Reduction in time-to-hire

supported by automated document collection, speeding up the recruitment timeline.

98%

Of incoming traffic is automatically sorted

by custom automation configurations reducing manual effort and improving efficiency.

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