With 83 hours still being spent on manual processes during the sourcing phase, they saw the potential for significant improvement through automation.
The Challenge
The recruitment team struggled with time-consuming manual tasks, particularly in sourcing candidates across multiple platforms. As the company grew, it needed to streamline the process, manage a higher volume of candidates, and reduce the time and effort required to move candidates through the hiring funnel.
The solution
RingCentral partnered with Talkpush to automate critical parts of their recruitment process:
Autoflow Automation:
Talkpush’s tools allowed RingCentral to automate repetitive tasks, speeding up the process and reducing manual involvement.
Complete Integration:
By centralizing their recruitment operations on Talkpush, RingCentral managed every step of the process in one platform, improving efficiency and visibility.
Unified Candidate Management:
All candidate interactions were handled through Talkpush, creating a single hub for managing and optimizing their recruitment efforts.
"With Talkpush technology improving the candidate's experience, recruiters will have a bigger and better pool of applicants. This makes it easier for recruiters to find and talk to the best talent faster, and that extra time that recruiters spend with strong candidates will give us leverage to get a new hire."
Ric Meily
Digital Marketing Manager
The Results
3X
Increase in Volume Handled with the same team
Significantly boosting productivity without additional resources.
90%
Of Candidates Processed Automatically
Streamlining workflows and reducing manual intervention.
155
Work hours saved monthly
Improving team efficiency and freeing up time for other tasks.
43%
Increase in the Completion Rate
Of pre-screened candidates
"Talkpush is a platform that RingCentral chose to use because of its innovative features and user-friendly interface. One thing that I like about Talkpush is its ability to automate the initial screening process, saving time and effort in reviewing countless resumes. Additionally, the platform's AI-powered chatbot helps engage candidates in real-time conversations, providing a personalized experience."
Ric Meily
Digital Marketing Manager
94%
Candidate experience satisfaction score
reflecting a high level of engagement and positive feedback from applicants.
2X
Doubling of the pre-screening completion rate
streamlining the early stages of the hiring process.
35%
Reduction in time-to-hire
supported by automated document collection, speeding up the recruitment timeline.
98%
Of incoming traffic is automatically sorted
by custom automation configurations reducing manual effort and improving efficiency.
