How Genpact Boosted Recruiter Productivity and Cut Time to Hire by 50% with Talkpush
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How Genpact Boosted Recruiter Productivity and Cut Time to Hire by 50% with Talkpush
Genpact, a global professional services firm with over 25 years of experience and more than 100,000 employees worldwide, is a leader in digital transformation, data excellence, and operational efficiency.
The company’s commitment to helping businesses run better has earned it a reputation for innovation and success. In the Philippines, where Genpact continues to grow, the challenge was clear: process high volumes of applications while scaling their hiring efforts to meet increasing demands.
The Challenge
To support its rapid expansion, Genpact needed to handle large-scale recruitment operations without overburdening its hiring team. Traditional methods, such as manual candidate screening and delayed responses, were slowing down the process. With time-to-hire stretching to 7 days and recruiter productivity not keeping pace, the firm required a more agile and responsive solution to meet its growth targets efficiently.
The Results
+114%
Increase in hires
Genpact successfully doubled its number of hires to keep pace with its growing business needs.
3 Days
Time-to-hire
With Talkpush, Genpact cut its time-to-hire from 7 days to just 3, significantly speeding up recruitment cycles.
+110%
Increase in recruiter productivity
Talkpush enabled recruiters to process applications more efficiently, allowing them to handle double the number of candidates with the same resources.
By leveraging Talkpush’s automation capabilities, Genpact transformed its recruitment process, enabling them to scale their operations effectively and maintain their growth trajectory in a competitive talent market.
"Talkpush is a great help in our recruitment process. It makes the work of the recruiters less complicated because it is already screening for minimum qualifications. It also helps us connect with our candidates on a massive scale."
"Talkpush has streamlined our recruitment process, reducing the time and effort required for screening and shortlisting candidates. It has significantly impacted our recruitment efforts, optimizing the overall process. The platform enables us recruiters to have an effective connection and engagement with our applicants. Lastly, Talkpush provides customization options, allowing us to tailor the platform based on our specific recruitment needs."
Sherry Ann Bartolome
TA Leader - McDonalds Philippines
94%
Candidate experience satisfaction score
reflecting a high level of engagement and positive feedback from applicants.
2X
Doubling of the pre-screening completion rate
streamlining the early stages of the hiring process.
35%
Reduction in time-to-hire
supported by automated document collection, speeding up the recruitment timeline.
98%
Of incoming traffic is automatically sorted
by custom automation configurations reducing manual effort and improving efficiency.
See how Talkpush can accelerate your hiring journey
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