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Automation, Artificial Intelligence, and a Frictionless Candidate Experience
TaskUs, a global BPO leader, faced a familiar challenge: manual processes, scattered communication, and high operational costs in its recruiting functions across Colombia and Mexico. With thousands of openings each month and expanding teams, they needed a solution to unify operations and elevate the candidate experience.
From Spreadsheets to Automated WhatsApp Flows
Workday + Talkpush: One Unified Hiring Ecosystem
The integration between both platforms eliminated duplicate data entry. Candidate movements now flow automatically, allowing recruiters to work entirely within Talkpush while HR and HCM teams access up-to-date information in Workday.
Results That Speak for Themselves
In just six months, TaskUs achieved:
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All Client Stories
Ready to level up your recruitment?
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“Talkpush helped us reduce costs, enhance the candidate experience, while customizing our processes for every country. Talkpush has always been uniquely passionate about localization.”
Richard Salomon
VP of Talent Acquisition for the Americas, TaskUs
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“Talkpush allowed us to optimize our ad spend, improve candidate quality, and guarantee immediate contact with every lead.”
Ana Pineda
Acquisition Lead, Foundever Colombia
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“Talkpush revolutionized our hiring process, enabling 24,000 hires in just 75 days with 90% recruiter adoption. With AI-driven automation and WhatsApp, we’ve cut manual tasks and improved efficiency—71% of candidates now complete applications in under 10 minutes.”
Vanessa Zafra
National Talent Strategy Manager for Coppel
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“Talkpush powers our chatbot Ava on Messenger and our careers page. It’s been critical in handling 10x more candidate interactions during the pandemic and beyond. The automation freed up our team to focus on engaging with top talent—and it’s helped us move into the next era of recruitment.”
Marvin Vinluan
Director - Sourcing and Recruitment Marketing, Alorica
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“Since using Talkpush, our team has saved over half of the time spent processing candidates, increased our hiring rate, and streamlined processes we struggled to optimize.They really are a great partner for us!”
Jackie Barrios
Vice President of Human Resources for Genpact
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“With Talkpush, we scaled to 4,000 hires in 2 weeks—without burning out our recruiting team. Automating pre-screening, assessments, and document collection let our recruiters focus on closing talent fast. It’s not about cutting jobs—it’s about putting people where they matter most.”
Flo Navarro
Regional President, iQor
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“I'm a fan of Talkpush, not only for the tool, but also for how they build relationships with their customers.”
Anna Pinaroc
Vice President of Recruitment
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“Partnering with Talkpush helped us cut time-to-hire by 32% and reduce recruitment costs by ₱425,000 per month. With automation, real-time tracking, and a unified platform, we transformed the hiring experience for over 2,000 stores—and gave our recruiters their time back.”
Chat Trinidad
AVP of HR, Alphamart Philippines
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“78% of our hires now come from referrals—powered by a seamless, tech-enabled process built with Talkpush. From document validation to voice assessments, automation helped us cut cost-per-hire to just $85 and slash offer dropouts by 18%. It’s been a game-changer for scale, speed, and trust.”
Vishesh Raj
Head of Talent Acquisition, Genpact Philippines
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“Talkpush has automated our initial candidate greeting and assessment using chatbots, which greet applicants and guide them through the process. This has helped us focus in-person interviews on qualified candidates, boosting our hire rate.”
Marvin Vinluan
Director - Sourcing and Recruitment at Alorica
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