What iQor has built with Talkpush across five countries sets the benchmark for AI hiring in BPO. The front end runs itself. The team of ~200 Talkpush users across iQor manages the flow — not the manual work. This proposal closes the one piece that still runs by hand.
years
as a Talkpush partner
countries
across 4 continents
hires
every year
users
on the platform daily
automated
top of funnel
After the offer letter, the process fractures into two gaps. In both, time, data, and candidates leak.
Documents collected by hand. IDs chased manually by recruiters. Medical forms scanned and re-uploaded. Names re-typed into Workday. The candidate file gets built twice.
Communication goes quiet through the wave wait. Many candidates accept a competing offer before they show up. You don't know who's drifting until day-one no-show.
"Every candidate who ghosts between offer and day one is a cost you've already paid for."
70,000 annual hires. The largest private employer in the Philippines. Running at scale, every day, since 2024.
document throughput
from 5,811 → 75,510 docs / month
coordinator productivity
725 leads / manager (was 540)
verification accuracy
cleared hands-off by OCR + rules
onboarding actions
automated per year
Loralie Felin · Director for Talent Acquisition, Concentrix
This isn't a pilot. It's 70,000 hires a year, running at scale, for two years.
Imagine opening one view and seeing the entire candidate journey — sourced, screened, offered, hired, day-one show-up — across all five countries. Imagine your coordinators spending Wednesday afternoon on candidate experience instead of manually chasing a missing medical records.
OCR reads documents on upload. Workday stays in sync, both directions.
Automated WhatsApp cadence keeps candidates engaged from offer to day one.
30/60/90-day check-ins and exit interviews tell you who churns and why.
We'll walk through what Onboarding looks like at iQor's scale, where it plugs into your existing Talkpush setup, and put a working number against the opportunity.
Our platform employs end-to-end encryption and multi-factor authentication, providing a secure environment for your recruitment data.
We proudly serve our customers to the highest level.
Talkpush powers high-volume
hiring in emerging markets.
