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TaskUs 菲律宾借助聊天机器人 TUVA 将联系率从 35% 提升至 71%

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TaskUs 菲律宾借助聊天机器人 TUVA 将联系率从 35% 提升至 71%

TaskUs 将 Talkpush 聊天机器人 TUVA 接入其菲律宾所有招聘渠道:联系率从 35% 提升至 71%,潜在候选人处理量每季度增长 76%,75% 的候选人在 10 分钟内完成初筛。

ATS

Workday

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TaskUs 菲律宾借助聊天机器人 TUVA 将联系率从 35% 提升至 71%

TaskUs 菲律宾业务需要以更少的资源完成更多工作。招聘需求不断增加,但招聘团队却被大量手动流程和重复性任务压得喘不过气,拖慢了招聘进度。

借助 Talkpush 驱动的聊天机器人,TaskUs 如今从候选人点击广告或表达加入意向的那一刻起,就为其提供实时、个性化的体验。为提高联系率并缩短潜在候选人的处理时间,TaskUs 将所有招聘渠道与 Talkpush 打通,从每个渠道获取潜在候选人,并按预设条件将其归入人才库。TaskUs 还将其 HRIS 系统 Workday 与 Talkpush 集成,候选人档案可在两个系统中近乎实时地创建和更新。

35%→71%

联系率提升

+76%

潜在候选人处理率平均季度增幅

75%

的候选人在 10 分钟内完成初筛

“我们希望求职者能与我们的聊天机器人 TUVA(TaskUs Virtual Assistant)互动,并进行非常棒的对话,就像在和真人交谈一样。为此,我们需要 TUVA 既有趣又友好。”

Kavita Handa
东南亚招聘总监 - TaskUs · 引文译自英文

TaskUs 定制的聊天机器人 TUVA 如今全天候在线与求职者互动,大规模提供个性化、友好的体验——候选人再也不用苦等。

"Talkpush has streamlined our recruitment process, reducing the time and effort required for screening and shortlisting candidates. It has significantly impacted our recruitment efforts, optimizing the overall process. The platform enables us recruiters to have an effective connection and engagement with our applicants. Lastly, Talkpush provides customization options, allowing us to tailor the platform based on our specific recruitment needs."

Sherry Ann Bartolome
TA Leader - McDonalds Philippines

94%

Candidate experience satisfaction score

reflecting a high level of engagement and positive feedback from applicants.

2X

Doubling of the pre-screening completion rate

streamlining the early stages of the hiring process.

35%

Reduction in time-to-hire

supported by automated document collection, speeding up the recruitment timeline.

98%

Of incoming traffic is automatically sorted

by custom automation configurations reducing manual effort and improving efficiency.

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