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Afni 如何将候选人流失率降低50%并借助 Talkpush 实现单日招聘

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Afni 如何将候选人流失率降低50%并借助 Talkpush 实现单日招聘

Anna Pinaroc 是 Afni 菲律宾的招聘副总裁,该公司是一家全球客户互动解决方案提供商。Anna 在 Afni 工作超过八年,负责菲律宾亚裔和非亚裔招聘的寻源、营销与处理工作,并支持美国和墨西哥的招聘工作。Afni 在管理大批量招聘流程方面面临重大挑战,需要一种解决方案来简化流程并提升候选人体验。

Table of Contents

挑战

在引入 Talkpush 之前,Afni 的招聘流程繁琐且依赖人工操作,分散在不同平台之间。这种脱节的系统导致候选人流失率居高不下,也限制了招聘人员高效处理大量申请的能力。流程的人工属性还妨碍了招聘人员与候选人保持持续沟通,进一步加剧了候选人流失。他们的首要任务是采用一套更精简、更高效的系统。

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解决方案

Talkpush 为 Afni 提供了一个无缝衔接的自动化招聘平台,彻底改变了其整个招聘流程。通过将所有寻源渠道整合到统一平台,Talkpush 使 Afni 的招聘人员能够更高效地管理申请,并与候选人保持实时沟通。该平台的自动化能力使招聘人员能够实时处理候选人,显著降低了流失率,并提升了整体候选人体验。此外,Talkpush 的入职工具实现了入职前所需材料收集与新员工沟通的自动化,进一步精简了招聘流程,并将其价值延伸至招聘完成之后的阶段。

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"Talkpush 带来的自动化帮助我们实时处理申请者。当他们完成测评后,招聘人员会立即受理该申请,致电安排面试;如果是业务运营岗位的面试,我们会在当天将其推荐给运营部门的相关人员,并在当天发出录用通知。"

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成效

50%

候选人流失率降低

35,000

每月处理的申请数量

24小时

从申请到发出录用通知

✓

招聘人员效率提升

专注于优质候选人,不再进行盲目致电

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自实施 Talkpush 以来,Afni 的招聘运营水平得到了显著提升。寻源渠道的无缝整合,加上与候选人的实时沟通,大幅降低了流失率并改善了候选人体验。高效处理申请和自动化入职任务的能力,让 Afni 的招聘人员工作更加轻松,也让 Talkpush 成为其招聘工作中值得信赖的战略合作伙伴。

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"Talkpush has streamlined our recruitment process, reducing the time and effort required for screening and shortlisting candidates. It has significantly impacted our recruitment efforts, optimizing the overall process. The platform enables us recruiters to have an effective connection and engagement with our applicants. Lastly, Talkpush provides customization options, allowing us to tailor the platform based on our specific recruitment needs."

Sherry Ann Bartolome
TA Leader - McDonalds Philippines

94%

Candidate experience satisfaction score

reflecting a high level of engagement and positive feedback from applicants.

2X

Doubling of the pre-screening completion rate

streamlining the early stages of the hiring process.

35%

Reduction in time-to-hire

supported by automated document collection, speeding up the recruitment timeline.

98%

Of incoming traffic is automatically sorted

by custom automation configurations reducing manual effort and improving efficiency.

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