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Coffee Bean & Tea Leaf 如何筛选每一位咖啡师,又不让招聘团队不堪重负

食品饮料
零售
Conversational AI

Coffee Bean & Tea Leaf 如何筛选每一位咖啡师,又不让招聘团队不堪重负

The Table Group 借助以 Messenger 为入口的 Talkpush 招聘漏斗,为 Coffee Bean & Tea Leaf 在菲律宾规模化招聘咖啡师:所有品牌共用一个 CRM,标准化初筛,招聘官网和内推的申请汇入同一流程。

Annual Hiring

2,000+

Table of Contents

门店开得比团队筛选得还快的咖啡品牌,如何招人。

菲律宾的 The Coffee Bean and Tea Leaf 隶属于 The Table Group——一家多品牌餐饮运营商,由同一个人才团队为 CBTL 咖啡店、Nono's 餐厅、Gourmet Solutions 及总部岗位招聘。门店扩张和大规模咖啡师招聘意味着每月数千份申请,候选人来自 Messenger、招聘网站、线下招聘会和招聘官网。

招聘人员仍在用邮件和表格追踪进度。初筛标准不一,来源追踪薄弱,Talkpush 面临沦为资料库、而非人才招聘操作系统的风险。在零售行业,这种滞后会直接体现在门店:班次空缺、服务打折扣,优秀候选人不会等待。

CBTL 候选人通过 Messenger 申请职位

运营的需求

  • 所有申请渠道统一入口——Messenger、招聘网站、招聘官网、内推和线下招聘会
  • 标准化初筛,让高申请量不再意味着混乱
  • 可靠的来源归因,让各渠道投入有据可依
  • 在不增加招聘人手的前提下,更快从邀约到面试
  • 有 CBTL 风格的移动端候选人体验:温暖、品牌化、轻松完成

The Coffee Bean and Tea Leaf 招聘二维码海报

二维码同样有人用——店内招聘海报把到店候选人直接引入与招聘官网和内推相同的 Talkpush 流程。

Talkpush 成为 Table Group 旗下所有品牌的统一入口。

Messenger
优先申请:

候选人在手机上通过品牌化的 Messenger 聊天机器人和落地页开始申请——问题、提醒和下一步安排都在菲律宾人日常聊天的同一个对话里,而不是一份冷冰冰的招聘 PDF。

所有品牌
共用一个 CRM:

CBTL、Nono's、Gourmet Solutions 和 Table Group 总部共用一个候选人 CRM——招聘活动、文件夹和招聘人员视图统一管理,告别品牌孤岛和平行表格。

标准化初筛
与自动化流程:

在新任人才招聘负责人的带领下,Table Group 重建了工作流程,让完成申请的候选人顺畅进入面试——减少人工分拣,全队共享进度,规则在所有门店一致执行。

招聘官网
与内推渠道:

招聘官网的申请链接和员工内推门户把优质候选人引入同一流程,来源标签更清晰,招聘人员能看出哪种渠道有效——店内二维码、招聘网站还是同事内推。

更多候选人完成筛选,招聘人员终于按同一套打法工作。

2026 年年中完成工作流程改造后,Table Group 团队正把 Talkpush 从“文件柜”变成“总入口”——关键渠道完成率更高,管理者也登录平台统筹各门店的招聘。

81%

2026 年 7 月新流程上线后的初筛完成率(较上一周期 +11 个百分点)

96%

首批打通的招聘官网申请中完成初筛的比例

100+

招聘官网接入 Talkpush 后的日均申请量(2026 年 6 月需求评估中引用的运行水平)

~2x

2026 年活跃登录的管理者与 2025 年同期相比——更多团队成员在平台内推进招聘

我们不再靠邮件和 Excel 追候选人了——一个 Messenger 入口、一条招聘流程、覆盖所有门店。随着我们开设更多门店,Talkpush 让整个团队都能看到招聘进展,也不会漏掉任何候选人。

Nazarea Mira
Nazarea Mira
Head of Talent Acquisition, The Table Group · 引语译自英文

"Talkpush has streamlined our recruitment process, reducing the time and effort required for screening and shortlisting candidates. It has significantly impacted our recruitment efforts, optimizing the overall process. The platform enables us recruiters to have an effective connection and engagement with our applicants. Lastly, Talkpush provides customization options, allowing us to tailor the platform based on our specific recruitment needs."

Sherry Ann Bartolome
TA Leader - McDonalds Philippines

94%

Candidate experience satisfaction score

reflecting a high level of engagement and positive feedback from applicants.

2X

Doubling of the pre-screening completion rate

streamlining the early stages of the hiring process.

35%

Reduction in time-to-hire

supported by automated document collection, speeding up the recruitment timeline.

98%

Of incoming traffic is automatically sorted

by custom automation configurations reducing manual effort and improving efficiency.

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